Memories...

Today when I climbed Broga Hills, I found that I really miss my family in Machang, PBSM CiPT UiTM Kelantan. They are my family back then. During Diploma time, I was one of commander for UiTM Machang. I missed them so much, it's been 2 years I last saw them. All the memories kept rolling in my mind, the time we went for camp, hiking, lunch together, family day together and meeting until late night. I really missed those memories. They are nice, funny and our bond really tight. If one falls, we all will help him or her to get up. We had been taking care for each other. I missed the smell of our sweat when doing outdoor activities. I hope I can see them again.

How to Improve your Verbal and Non-verbal Communication

VERBAL COMMUNICATION
These are the ways to enhance your Verbal Communication:

- eliminate noise such as people talking, radio sound and etc.
- get feedback, you can see through the audience verbal and body signals
- speak slowly and rephrase your sentence
- don't ever talk down to the other people
- listen carefully and patiently
- keep it sweet and simple

NON-VERBAL COMMUNICATION
Non-verbal communication help the speaker to convey their ideas more effectively.
There are several ways to improve non-verbal communication such as:

- keep appropriate distance
- touch only when appropriate
- take care of your appearance
- be aware as people may give false cues
- maintain eye contact
- smile genuinely
- improve your gesture and posture

Facial expressions can be put a lot more interesting for the audience. Facial expression for each emotions are different. There are six categories of facial expressions which includes, happiness, sadness, anger, disgust, surprise and fear.

Caring Workplace Practices

In order to create a comfortable working environment, you must first play your role. You have to give your respect to others before earn  respect from them. Create a caring workplace practices among the employees and employer. This practices consist of :

C- Creative Communication
A- Atmosphere and Appreciation
R- Respect and Reason for being
E- Empathy and Enthusiasm

You have to be an effective communicator to build rapport with colleagues, subordinates, employer, suppliers and customers. These are the Things to Avoid as an Effective Communicator :

1. Don't assume or interrupt while talking.
2. Inconsistent BODY LANGUAGE
3. Negativity and whining (go around and around) behavior
4. Using jargon and words that are difficult to understand
5. Rambling (talk nonsense) conversations
6. Accepting phone calls when others are talking
7. Tapping, fidgeting or looking away
8. Avoid eye contact
9. Avoid sarcasm